Cancellation Policy

Shewell Cancellation

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12-Hour Window

Cancel your order within 12 hours of placement.

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Easy Refunds

Full refund for orders cancelled on time.

Before Dispatch: You can request a cancellation within 12 hours of placing the order. Once the order is processed or dispatched, it cannot be cancelled.
How to Cancel: Simply send us an email or a WhatsApp message with your Order ID and the reason for cancellation.
Refund Process: For prepaid orders, the refund will be credited back to your original payment method within 5-7 business days.
COD Orders: For Cash on Delivery orders, we appreciate a quick heads-up if you wish to cancel, so we can stop the shipment before it leaves our warehouse.